{"id":6170,"date":"2017-09-05T16:58:03","date_gmt":"2017-09-05T16:58:03","guid":{"rendered":"https:\/\/www.arffinancial.com\/development\/?p=6170"},"modified":"2021-02-24T15:22:27","modified_gmt":"2021-02-24T20:22:27","slug":"reduce-restaurant-employee-turnover","status":"publish","type":"post","link":"https:\/\/www.arffinancial.com\/development\/reduce-restaurant-employee-turnover\/","title":{"rendered":"How To Reduce Restaurant Employee Turnover"},"content":{"rendered":"<p><a href=\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2016\/11\/restaurant_server3.jpg\"><img src=\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2016\/11\/restaurant_server3.jpg\" alt=\"restaurant service\" class=\"alignnone size-full wp-image-5496\"><\/a><\/p>\n<p><span style=\"color:#00659e;\">Employee turnover is a significant issue in the restaurant industry. Restaurants experience turnover rates of over 70 percent each year and the average cost to replace an employee can be as high as $5,864.<\/span><\/p>\n<p>A recent Cornell study estimates the annual cost of turnover at a mid-sized full-service restaurant to be $146,600. High turnover not only increases your expenses but also demoralizes your employees, making your situation worse. Here are a few things you should consider if you want to retain your employees and improve your bottom line.<\/p>\n<h2>Hire The Right People<\/h2>\n<p>Like most problems, preventing turnover from happening in the first place is much more preferable than dealing with it after the fact. All things considered, hiring the right people for the job is one of the best ways you can reduce turnover later down the road.<\/p>\n<p>When hiring restaurant employees, don\u2019t just look for skills and experience. You should also consider candidates\u2019 attitudes, which may be a better indicator of their reliability. Look for enthusiastic and optimistic candidates who are open to work in a collaborative environment.<\/p>\n<p>Finally, check your candidate\u2019s employment history. Do they have a habit of starting a new job every few months or have they stayed at their previous positions for some time? Call their references to see if they\u2019re the kind of employee you\u2019re looking for.<\/p>\n<h2>Prioritize Hiring and Training<\/h2>\n<p>Perhaps the most important period of an employee\u2019s time with you are their first few weeks. During this time, your new employee will get a sense of what kind of employer you are and whether or not they can see themselves working with you in the long run. Therefore, it is essential to set your new employees up for success and make them feel welcomed.<\/p>\n<p><a href=\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2017\/02\/restaurant-waiter-feedback.jpg\"><img src=\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2017\/02\/restaurant-waiter-feedback.jpg\" alt=\"restaurant staff\" class=\"alignnone size-full wp-image-5673\"><\/a><\/p>\n<p>Set up a formal on-boarding process and assign new hires a mentor. A little effort in the beginning goes a long way in retaining employees in the long run. Likewise, you should provide ongoing training to your existing employees. If your employees feel that they\u2019re working a dead-end job with little room for advancement, chances are they\u2019ll leave you sooner rather than later. Conversely, if your employees feel that you\u2019re invested in their development, they\u2019ll be more likely to stay with you.<\/p>\n<p>Encourage Communication and Feedback<br \/>\nPerhaps the most important period of an employee\u2019s time with you are their first few weeks. During this time, your new employee will get a sense of what kind of employer you are and whether or not they can see themselves working with you in the long run. Therefore, it is essential to set your new employees up for success and make them feel welcomed.<\/p>\n<p>Set up a formal on-boarding process and assign new hires a mentor. A little effort in the beginning goes a long way in retaining employees in the long run. Likewise, you should provide ongoing training to your existing employees. If your employees feel that they\u2019re working a dead-end job with little room for advancement, chances are they\u2019ll leave you sooner rather than later. Conversely, if your employees feel that you\u2019re invested in their development, they\u2019ll be more likely to stay with you.<\/p>\n<h2>Show Your Appreciation<\/h2>\n<p>Last but not least, show your appreciation to your employees and thank them for their hard work. Most restaurant positions are thankless jobs, which makes it all the more important to show your employees you appreciate them. Your employees are much more likely to leave if they feel expendable, so make a point to show them that they\u2019re important.<\/p>\n<p>Consider starting an employee loyalty or an employee of the month program. Reward your employees for staying with you and for good performance. The incentives don\u2019t have to be costly, a store or movie gift card will do. A little appreciation truly goes a long way, especially in the restaurant industry.<\/p>\n<p>High employee turnover is widespread in our industry but it doesn\u2019t have to be the case for you. As long as you hire the right people, provide proper training, encourage communication, and show your appreciation, your staff will be much more likely to stick with you through thick and thin.<\/p>\n<p>(Source: RestaurantDen.com; by Stanley Zuo)<\/p>\n<p><span style=\"color:#ff6600;\">Could you use some working capital to hire additional staff or implement a new training program? You can receive a <a href=\"https:\/\/www.arffinancial.com\/development\/apply-now\/?source=blog\" title=\"apply now\" style=\"color:#00659e;\" class=\"broken_link\">free, no-obligation quote<\/a><\/span> in as little as 48 hours!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employee turnover is a significant issue in the restaurant industry&#8230;.<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[111,128,690],"tags":[149],"class_list":{"0":"post-6170","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-business-financing","7":"category-day-to-day-business-operations","8":"category-restaurant-financing","9":"tag-restaurant-employee-turnover"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Reduce Restaurant Employee Turnover - 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