{"id":5082,"date":"2016-07-15T14:04:05","date_gmt":"2016-07-15T14:04:05","guid":{"rendered":"https:\/\/www.arffinancial.com\/development\/?p=5082"},"modified":"2021-02-24T16:17:21","modified_gmt":"2021-02-24T21:17:21","slug":"creative-ways-to-deliver-the-check","status":"publish","type":"post","link":"https:\/\/www.arffinancial.com\/development\/creative-ways-to-deliver-the-check\/","title":{"rendered":"Creative Ways to Deliver the Check"},"content":{"rendered":"

Usually, one of the least enjoyable parts of going out to eat is paying the bill. With all of the creative ways you work to “wow” your customers, from signage to social media to redesigned spaces, what are you doing to impress guests at the close of their meal? We talked to a few operators who are thinking outside of the traditional check presenter.<\/p>\n

\"DinersCheck\"<\/a><\/p>\n

Geraldine\u2019s, on the fourth floor of the Hotel Van Zandt, in Austin, TX, delivers its checks inside vintage books (shown above) that highlight Texas history and Austin Music. Geraldine\u2019s Director of Food & Beverage, Tobias Peach, says, \u201cGuests love it and often comment on the books being a charming surprise at the end of their meal.<\/p>\n

At Honey Salt in Las Vegas, owner and founder Elizabeth Blau says that when Honey Salt first opened, they were looking for new ways to connect with friends and guests and chose notebooks as check presenters. \u201cThe notebooks started as just a fun and easy presenter, but soon guests were writing mini reviews, notes to servers and chefs, and it just kind of took off,\u201d says Blau. \u201cWe have a whole cabinet of them in the office, and sometimes it\u2019s great to flip through and be able to relive the stories of the restaurant. I much prefer them to reading Yelp reviews.\u201d<\/p>\n

Emory\u2019s on Silver Lake in Everett, WA, uses a digital bill folder to cleverly disguise a high-tech RAIL payment terminal inside the otherwise normal looking check presenter. G.M. Robert Frost says the main reason they made the switch was for customer card security. \u201cWe didn\u2019t want to be the restaurant that had a customer\u2019s card information breached,\u201d he says.\u201cThe system has helped us from both a labor standpoint and from an efficiency standpoint. It’s made our table servers more efficient, and as a result, we’re able to turn tables more quickly.\u201d<\/p>\n

Several restaurants in San Francisco are testing a new app called Saylii, which asks customers to share their experience via writing, voice recording or video at the time of check payment, according to Saylii c.e.o. Esther Kuperman. \u201cWe\u2019re seeing that the restaurants are getting reviews from people who generally never post reviews,\u201d says Kuperman. \u201cUsually the ones who go on Yelp are either angry or love it; here we see many happy or neutral customers.\u201d<\/p>\n

More check delivery ideas:<\/strong><\/p>\n