{"id":31824,"date":"2019-05-13T14:43:35","date_gmt":"2019-05-13T18:43:35","guid":{"rendered":"https:\/\/www.arffinancial.com\/development\/?p=31824"},"modified":"2021-02-17T14:20:40","modified_gmt":"2021-02-17T19:20:40","slug":"4-tips-to-increase-your-restaurants-online-reviews","status":"publish","type":"post","link":"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/","title":{"rendered":"4 Tips to Increase Your Restaurant\u2019s Online Reviews"},"content":{"rendered":"<h2><img class=\"aligncenter size-large wp-image-31825\" src=\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019-1024x538.jpg\" alt=\"4 Tips to Increase Your Restaurant\u2019s Online Reviews\" width=\"1024\" height=\"538\" srcset=\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019-1024x538.jpg 1024w, https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019-300x158.jpg 300w, https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019-768x403.jpg 768w, https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>4 Tips to Increase Your Restaurant\u2019s Online Reviews<\/h2>\n<p>We\u2019ve come to a point in consumerism where customers, regardless of what they\u2019re shopping for, are equipped to pass judgment on your product or business before experiencing a single thing for themselves. How? Online reviews. They\u2019re the powerhouse narrative that can make or break your success. In fact, <a href=\"https:\/\/www.arffinancial.com\/development\/customer-reviews-and-feedback\/?urlsource=blog\">we\u2019ve reported<\/a> on the statistic that 60% of customers are reading online reviews before picking which restaurant to try; 40% are looking for hotel reviews; and 33% are researching healthcare professionals. How can you increase your online reviews and attract new business? We\u2019ll let you in on 4 tips to increase your restaurant&#8217;s online reviews.<\/p>\n<ol>\n<li><strong> Do Your Research<\/strong><\/li>\n<\/ol>\n<p>These days, there are countless places where customers can post online reviews. Where are your customers going to access and publicize opinions? Hint: <a href=\"https:\/\/thedigitalrestaurant.com\/10-best-review-websites-for-restaurants\/\">The most popular platforms<\/a> people tend to utilize are Yelp, Google, Facebook, and TripAdvisor. You also don\u2019t need to be shy about talking to your network of business owners and learning from their experience, or even engaging directly with your customer base. How did they hear about you? Where are they likely to go first when seeking reviews?<\/p>\n<p>Once you\u2019ve done your research, create a profile for your restaurant on those sites.<\/p>\n<ol start=\"2\">\n<li><strong> Make Yourself Known Online<\/strong><\/li>\n<\/ol>\n<p>You need an online presence. It\u2019s non-negotiable today. You\u2019ve created your profile on a slew of review sites, but now what? You need an attractive, easily accessible (and mobile friendly!) website that includes your digital menu and preferably an option to make an online reservation. A strong social media presence is preferable as well, from Facebook and Instagram to LinkedIn and Twitter. Have an email list you send regular newsletters to? That\u2019s also part of your digital profile\u2014and any form of digital communication is absolutely necessary for the success of your business. You have to make yourself known in order to make your reviews happen.<\/p>\n<ol start=\"3\">\n<li><strong> Solicit Feedback<\/strong><\/li>\n<\/ol>\n<p>There\u2019s no need to be shy about flat-out asking your customers to write a review. You don\u2019t have to do it in person\u2014it can be through an emailed newsletter or even on the bottom of their receipt. Offer an incentive for folks who share their thoughts. Be sure to make it simple (i.e. give them a direct URL) to really streamline the process.<\/p>\n<ol start=\"4\">\n<li><strong> Be Responsive\u2014Regardless<\/strong><\/li>\n<\/ol>\n<p>No one likes to read negative things about their business or the poor experience a customer may have had, but it\u2019s a fact of life: You can\u2019t win \u2018em all. That being said, we\u2019re not assuming your restaurant will receive a ton of negative feedback. But regardless of the positivity or negativity a patron has put out to the public on a review site, you can control the narrative by responding to everyone\u2019s (or almost everyone\u2019s) posts. How you handle negative feedback can go a long way in creating a reputation of understanding and accommodation. In fact, <a href=\"https:\/\/www.hbs.edu\/faculty\/Pages\/item.aspx?num=41233\" class=\"broken_link\">Harvard Business School<\/a> reports that \u201ca one-star increase in Yelp rating leads to a 5-9 percent increase in revenue.\u201d Additionally, <a href=\"https:\/\/www.chatmeter.com\/blog\/google-confirms-responding-to-reviews-improves-your-local-seo\/\">Google reports<\/a> that when businesses respond to their online reviews, it will not only build trust with your customers, but with the search engine itself.<\/p>\n<p>Following the above steps is a surefire way to increase your digital presence and online customer reviews. And all this could result in a major increase in revenue for your business. So get out there, make yourself known, and watch the positive vibes roll in.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>4 Tips to Increase Your Restaurant\u2019s Online Reviews We\u2019ve come&#8230;<\/p>\n","protected":false},"author":5,"featured_media":31825,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[128,112,690],"tags":[318,213,317,316,257,116,258,173,235,221,117,163,252,315,256,142],"class_list":{"0":"post-31824","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-day-to-day-business-operations","8":"category-marketing","9":"category-restaurant-financing","10":"tag-how-to-increase-restaurant-reviews","11":"tag-line-of-credit","12":"tag-online-restaurant-reviews","13":"tag-online-reviews","14":"tag-restaurant-bridge-loans","15":"tag-restaurant-financing","16":"tag-restaurant-flex-pay-loans","17":"tag-restaurant-funding","18":"tag-restaurant-line-of-credit","19":"tag-restaurant-loan","20":"tag-restaurant-loans","21":"tag-restaurant-marketing","22":"tag-restaurant-operations","23":"tag-restaurant-reviews","24":"tag-restaurant-working-capital","25":"tag-working-capital"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>4 Tips to Increase Your Restaurant\u2019s Online Reviews - ARF Financial<\/title>\n<meta name=\"description\" content=\"These days, there are countless places where customers can post online reviews. Here are 4 tips to increase your restaurant&#039;s online reviews.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 Tips to Increase Your Restaurant\u2019s Online Reviews - ARF Financial\" \/>\n<meta property=\"og:description\" content=\"These days, there are countless places where customers can post online reviews. Here are 4 tips to increase your restaurant&#039;s online reviews.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/\" \/>\n<meta property=\"og:site_name\" content=\"ARF Financial\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-13T18:43:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-17T19:20:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Robert Whited\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Robert Whited\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/\"},\"author\":{\"name\":\"Robert Whited\",\"@id\":\"https:\/\/www.arffinancial.com\/development\/#\/schema\/person\/ab727372fcd4ff548d759472b7c7fecc\"},\"headline\":\"4 Tips to Increase Your Restaurant\u2019s Online Reviews\",\"datePublished\":\"2019-05-13T18:43:35+00:00\",\"dateModified\":\"2021-02-17T19:20:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/\"},\"wordCount\":597,\"publisher\":{\"@id\":\"https:\/\/www.arffinancial.com\/development\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019.jpg\",\"keywords\":[\"how to increase restaurant reviews\",\"line of credit\",\"online restaurant reviews\",\"online reviews\",\"restaurant bridge loans\",\"restaurant financing\",\"restaurant flex pay loans\",\"restaurant funding\",\"restaurant line of credit\",\"restaurant loan\",\"restaurant loans\",\"restaurant marketing\",\"restaurant operations\",\"restaurant reviews\",\"restaurant working capital\",\"working capital\"],\"articleSection\":[\"Day-to-Day Business Operations\",\"Marketing\",\"Restaurant Financing\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/\",\"url\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/\",\"name\":\"4 Tips to Increase Your Restaurant\u2019s Online Reviews - ARF Financial\",\"isPartOf\":{\"@id\":\"https:\/\/www.arffinancial.com\/development\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.arffinancial.com\/development\/4-tips-to-increase-your-restaurants-online-reviews\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.arffinancial.com\/development\/wp-content\/uploads\/2019\/05\/ARF-Blog-Post-1-05132019.jpg\",\"datePublished\":\"2019-05-13T18:43:35+00:00\",\"dateModified\":\"2021-02-17T19:20:40+00:00\",\"description\":\"These days, there are countless places where customers can post online reviews. 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